Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Standard domestic orders typically arrive within 5–7 business days. Expedited options are available at checkout.

Do you ship internationally?
Yes! We ship to select international destinations. Shipping times and rates vary by location and will be calculated at checkout.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to monitor your delivery status.

Can I change or cancel my order?
We process orders quickly, so please contact us as soon as possible if you need to make changes. We'll do our best to accommodate your request before it ships.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in their original packaging. Please contact our team to initiate a return.

How long does a refund take?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.

Products

Are your beauty devices safe to use at home?
Absolutely. All of our devices are designed for safe at-home use and come with detailed instructions. If you have specific skin concerns or conditions, we recommend consulting a dermatologist before use.

How do I know which product is right for me?
Browse our product descriptions for detailed information on each device's benefits and skin types. Still unsure? Reach out to us and we'll help you find the perfect match.

Contact Us

How can I get in touch?
You can reach our team via the Contact page or by emailing us directly. We aim to respond within 1–2 business days.